Abstract

-Office includes:

Project management more here (Please translate with the button on the bottom of the page)
Contact management more here (Please translate with the button on the bottom of the page)
CRM with Business Intelligence more here (Please translate with the button on the bottom of the page)
Document management
Facility management more here (Please translate with the button on the bottom of the page)
Telephony support (ISDN und Internet) more here (Please translate with the button on the bottom of the page)
Outlook integration more here (Please translate with the button on the bottom of the page)
MS-Office integration (Word)
WWW integration
Oder management und invoicing more here (Please translate with the button on the bottom of the page)
Warehouse and articel management
Business intelligence (BI) for sales support
Reportgenerator more here (Please translate with the button on the bottom of the page)

Field of application

If Outlook and Word is not sufficient, as well as a better linking is wished than offered by the Office package.
A simply serveable however good program is wished
in the management
to the controlling
in the project management office
for the winding up of the customer service
In support-or sales department or marketing department
in telephone exchanges or call centern

Special Signs

announcement of the caller (telephone number, name and other data) with phone phone call (incl. automatic Bi search).
Re-submission
an easy construction of single letters and standard letters with letter presentations.
An easy construction of single mail and standard mail with and without presentations.
Integration of Outlook (also with Exchange server).
Outlook synchronisation (access directly on out look data without separate storage).
use of contact addresses from Outlook possibly.
Extension of the Outlook-address format around other data fields.
Extension of the comfort and the Bedienbarkeit with the Adressenhandling by "spreadsheets".
Automatically controlled contact history.
Automatically controlled document history.
Appointment management and management of the problems with reminiscent function.
Intelligent search after contacts, telephone numbers, mail and Kontaktadress with integrated Internet Web-Crawler.
Integrated order management and invoicing.
Integration of camp and article management.
An easy and slender document management.
Formable capture masks.
Data base by own Datadictionary configureable.
Integration of bestehenender commercial data without programming possibly (with XML file).
Capture masks for the business Intelligence data base on XML base configureable.
Inquiry of customer needs by Bi integration.
.NET interface for the program adaptation and extension.
Integration to resources-based project management programs (different open source programs or MS-Project) possibly.
Integration of any accountancy programs (e.g. SAP R3) possibly.
Access to any SQL data with integrated Reportingsystem possibly.
-Office co-operates with the -HKR or -Kameralis K accountancy.
Easy handling with Drag and drop.
Answering machine as well as call diversion functions (integrated linguistic control).
Web-Frontend for many functions available.
Citrix suitably.

Your advantages by -Office

Easy handling,
good surface high telephony comfort.
quick and trouble-free document handling.
no costs by program adaptations or extension thanks to the .NET interface.
no support costs by the production own business Intelligence with .NET.
linking of CombiFinance office with Customer Relationship Management, project management, Facility-and inventory / investment. management as well as accountancy with mutual use of the data.